
Amtrak
In 2003, we won a well-known brand, Amtrak. But its 98% name awareness was not nearly matched by the public’s travel interest–only 6% of adults rode Amtrak per year.
The train simply couldn’t compete with the speed of air travel or the affordability and flexibility of hopping in the car. So we focused on the one area where we had a huge advantage: the experience, the romance of the rail.
How? We tapped into the aesthetic of posters from the glory days of travel. The work reminded people that, for all our "modern conveniences," we had lost something. That one of the reasons to travel was for the travel itself.
All of our work ties back to the fact that Amtrak is
the nicer way to get there.






LONG DISTANCE
Most people didn’t realize just how many destinations Amtrak reached (500, if you’re wondering). So for their Long Distance Service we combined a strong emotional message with hard-hitting O&D price points, all in a single branding/retail format. The year of the launch, Amtrak broke ridership records. And earned an almost 5:1 ROI in terms of incremental ticket revenue versus ad spending in 21 markets.
The campaign continued to be a hit as 2004, 2005, 2007 and 2008 were all record-breaking years with an average 3:1 ROI in terms of incremental ticket revenue in relation to advertising spending. Amtrak continues to record its biggest ridership numbers ever.












Newspaper Ads

POSTCARD BOOK

OOH. A metaphor for train travel, the headline was broken up by scenic illustrations and could only be read by walking Union Station from end to end.